Lift your direct mail response rates with lift letters.

The lift letter, also known as a lift note, is the second, small letter that is sometimes inserted into a direct mail package along with the main multi-page sales letter. It often has a headline that reads something like, “Read this only if you are NOT interested in buying [name of product].”

The purpose, as its name implies, is to lift response. But what do you put in a lift note to achieve that goal?

John Forde suggests 10 possible topics and goals for lift letters:

1. To counter a key objection.

2. As a place to test your second-best or alternative headlines.

3. To give readers an extra testimonial.

4. As an endorsement (approved, of course) from an authority or a celebrity.

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6. To focus on the best aspect of the offer (premiums, guarantees, discounts).

7. To emphasize long-standing credibility (a formal letterhead might work well here).

8. To keep the message newsworthy. Let the lift note cover events that have happened since the initial mailing was written.

9. To underscore the ONE THING that really gives your product an edge over everyone else.

10. To emphasize track record, unusual and impressive credentials, or to make the benefits of the most important package feature especially clear.

Source: The Copywriter’s Roundtable.

The 6 basic types of leads

The “lead” is the beginning of your promotion (the copy on page one).

Michael Masterson and John Forde have categorized leads into 6 basic categories:

1 – The offer lead.

Puts the offer up front. Only works if the offer is strong.

Example: “Special Introductory Offer Just for You.”

2 – Promise lead.

Makes a big promise to the reader. Example: “You Can Grow New Hair.”

3 – Problem-solution lead.

States a problem and positions the product as the solution.

Example: “Do You Make These Mistakes in English?”

4 – Secret lead.
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Hints at a secret to be revealed.

Example: “What Never, Ever to Eat on an Airplane.”

5 – Declarative lead.

Boldly states a dramatic fact or claim.

Example: “Why Most 20th Century Diseases Will Soon Become Extinct.”

6 – Story lead.

Tells an intriguing story.

Example: “They Thought I Was Crazy to Ship Live Main Lobsters as Far as 1,800 Miles from the Ocean.”

Tip: Leads 1, 2, and 3 work best when your audience has a high awareness of the product or the problem it solves. Use leads 4, 5, and 6 when they do not.

Source: AWAI 2010 Boot Camp.